FAQs

FAQs2025-12-17T12:41:15+11:00
Do you have public liability and workers compensation insurances?2025-12-17T12:07:02+11:00

Yes we do and if requested can send through our certificates of currency.

Is your installation covered by warranty?2025-12-17T12:06:37+11:00

Yes. Our installations are carried out by experienced installers and backed by workmanship guarantees, along with manufacturer warranties on products.

Do you provide care and maintenance advice?2025-12-17T12:06:04+11:00

Yes. We will give you simple tips to help your carpet or vinyl look great for years to come.

Will you move my furniture?2025-12-17T12:05:32+11:00

Yes we do. Small items and electricals needs to be removed/disconnected by you prior to our arrival.

How should I prepare my home before installation?2025-12-17T12:04:55+11:00

We will let you know exactly what needs to be done, such as moving furniture or clearing rooms. We aim to make the process as smooth as possible.

What is included in your quote?2025-12-17T12:04:25+11:00

Our quotes clearly outline supply, installation, underlay (if applicable), removal of old flooring, and any preparation work required — no surprises. Your quote is tailored to you, your requirements are listed.

Do you offer free quotes?2025-12-17T12:03:43+11:00

Yes. We provide free measure and quotes for homes and strata properties.

Can work be scheduled around strata access times?2025-12-17T12:03:16+11:00

Yes. We’re happy to coordinate installation times with strata rules, lift access, and building management.

Do you offer flooring options that meet acoustic requirements?2025-12-17T12:02:44+11:00

We can recommend suitable carpet and underlay options that help meet noise and acoustic expectations in apartments and multi-dwelling buildings.

Can you help with strata by-laws and approvals?2025-12-17T12:02:07+11:00

Yes. We can provide product information, acoustic ratings (where required), and installation details to assist with strata approval.

Do you work with strata managers and body corporates?2025-12-17T12:01:41+11:00

Yes. We regularly work with strata managers, owners corporations, and property managers and understand strata requirements and approval processes.

Can vinyl be installed over existing flooring?2025-12-17T12:01:13+11:00

In some cases, yes. We will assess the subfloor and existing surface first to ensure a quality, long-lasting result.

Is vinyl a good option for kitchens and living areas?2025-12-17T12:00:48+11:00

Yes. Vinyl is water-resistant, easy to clean, and very practical for busy households and rental properties.

What types of vinyl do you offer?2025-12-17T12:00:17+11:00

We install vinyl planks in a range of colours and styles, including timber-look finishes.

Do you remove and dispose of old carpet?2025-12-17T11:59:49+11:00

Yes, we can remove existing flooring and organise disposal as part of the job.

Is there a carpet suitable for rentals or high-traffic areas?2025-12-17T11:59:20+11:00

Yes. We offer durable carpets that are rated 5 star designed to handle wear and tear while still looking good. We have a large range of carpets that we have in stock for quick turn around.

What carpet is best for family homes?2025-12-17T11:58:49+11:00

We generally recommend hard-wearing, stain-resistant carpets that are comfortable underfoot and easy to maintain — especially for homes with kids or pets.

How long does installation usually take?2025-12-17T11:58:19+11:00

Most residential installs are completed within one day. Larger homes or strata jobs may take longer depending on size, preparation, and access.

Can I see samples before deciding?2025-12-17T11:57:17+11:00

Absolutely. We have a wide range of samples available in-store over 3000 samples and we are happy for you to take samples home to see what they look like in situ.

Do you help with choosing the right flooring?2025-12-17T11:56:21+11:00

Yes. We guide you through the best options based on your space, lifestyle, budget, and whether the property is owner-occupied, a rental or part of a strata scheme.

What types of flooring do you supply and install?2025-12-17T11:55:47+11:00

We supply and install carpet and vinyl flooring suitable for homes, apartments, and strata properties. This includes residential carpets, vinyl planks and options designed for high-traffic areas.

Our new 2026 Carpet collection is here!

Drop into our showroom to view all the latest colours and ranges.

Busy home?
Vinyl planks are built for real life.

Durable, water-resistant and comfortable underfoot, they handle spills, pets, and daily wear with ease — without sacrificing style.

Proudly independent and family owned for 50 years.

With 175 five-star reviews and climbing, we’ve helped create beautiful spaces for homes and businesses across the Northern Beaches and surrounds.

Drop in, say Hi, and see why we are number one on the peninsula.

Need Flooring Advice?

Book an appointment or drop by the showroom for some helpful advice.

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